All personal orders must be charged through credit card or online transfer to ESKA CREATIVE GIFTING.
All cheques should be crossed & made payable to Eska Creative Gifting.
Bank Account Numbers
Public Bank Berhad : 3132 8520 35
Maybank Berhad : 5148 7900 9834
All orders received will be confirmed immediately by our customer service support personnel. If you do not hear from us within an hour, please contact us. Corporate orders must be accompanied by Purchase Order with company stamp affixed and faxed over to our office.
UNAVAILABILITY OF PRODUCTS
In the event that flowers or products are not available at time of order, ESKA reserves the right to substitute with similar products of equal or higher value.
RETURN & REFUND POLICIES
- Please note that a fee of min MYR 30.00 will be levied for redirection of orders and/or redelivery in the event of failed attempt to deliver the goods.
- 50% for cancellation fees will be applied for cancellation of order.
- All products purchase online are not refundable unless proven misfit. In case of refund and complaint, please email directly to firstname.lastname@example.org
- All refund will paid in the form of Cash Voucher only.
- In the event of returning of goods, please arrange with our customer service for pick-up or exchange at email@example.com